Privacy Policy
Effective Date: 1 Jan 2025
At AllergyX, we prioritize your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data while complying with HIPAA (Health Insurance Portability and Accountability Act), GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other applicable laws.
1. Information We Collect
We only collect the necessary personal information required for appointment booking and communication, including:
- Personal Information: Name, email address, and phone number.
- Payment Information: If applicable, billing details for consultation fees (handled securely via third-party payment processors).
- Technical Information: IP address, device type, and cookies (to improve website functionality and user experience).
No Direct Collection of Health Records
All medical data, including health records, symptoms, and consultation details, are securely managed by SmartClinix, a HIPAA-compliant telemedicine platform. AllergyX does not collect, store, or process any health records directly.
2. How We Use Your Information
We use your personal data to:
- Schedule and manage appointments with our allergists.
- Send appointment confirmations, reminders, and important health-related updates.
- Process payments securely via third-party payment providers.
- Ensure compliance with legal, security, and regulatory requirements.
3. Data Security & Protection
We follow strict security measures to protect your personal information:
- HIPAA-Compliant Storage: All health records are securely managed by SmartClinix.
- Secure Payment Processing: Any financial transactions are handled through trusted third-party payment processors.
- Data Encryption: We use secure encryption to protect your personal information.
- Access Control: Only authorized personnel can access booking and communication details.
4. Sharing of Information
We do not sell, trade, or share your personal information with third parties except:
- When required by law or regulatory authorities.
- With SmartClinix, which securely manages your health records.
- With trusted service providers (e.g., payment processors) under strict confidentiality agreements.
5. Your Rights & Choices
Depending on your location, you may have the right to:
- Access your personal data.
- Correct inaccurate information.
- Request deletion of certain data (subject to legal requirements).
- Opt-out of non-essential communications.
To exercise your rights, contact us at: info@allergyx.us
6. Cookies & Tracking Technologies
Our website may use cookies and analytics to enhance user experience. You can manage cookie settings in your browser.
7. Changes to This Policy
We may update this Privacy Policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, contact us at:
📍 Address: 10175 Fortune Pkwy, Suite 302, Jacksonville, FL 32256, USA
📧 Email: info@allergyx.us
📞 Phone: +1 (888) 666-2042
