Asthma and Allergy Specialists - Allergy Care - Allergy and asthma Cernter
Book Allergy Specialist
Asthma and Allergy Specialists - Allergy Care - Allergy and asthma Cernter
Book Allergy Specialist

Terms & Conditions

Effective Date: 1 Jan 2025

Welcome to AllergyX! These Terms & Conditions govern your use of our website and services. By accessing or using AllergyX, you agree to comply with these terms. If you do not agree, please do not use our services.

1. About AllergyX

AllergyX is an online healthcare platform offering appointment booking with board-certified allergists, online screenings, and virtual consultations. We do not provide direct medical treatment or store health records; all medical data is securely managed by SmartClinix, a HIPAA-compliant telemedicine platform.

 

2. Use of Services

You may use AllergyX for: 

Prohibited Use:
You agree not to:

  • Use our services for medical emergencies (call 911 in case of emergencies).
  • Misrepresent your identity or provide false health information.
  • Attempt to access, copy, or distribute any part of our platform without authorization.
  • Engage in unlawful or harmful activities using our platform.

3. Appointment Booking & Payments

  • Booking: You must provide accurate information (name, email, phone number) when booking an appointment.
  • Payments: Fees for consultations must be paid as per the pricing listed at the time of booking. We use third-party payment processors for secure transactions.
  • Cancellations & Refunds: Cancellation policies and refund eligibility will be clearly stated before booking. Contact our support team for any refund requests.

4. No Medical Emergency Services

AllergyX does not provide emergency medical services. If you have a life-threatening condition, call 911 or visit the nearest emergency room immediately.

5. Data Privacy & Security

  • Personal Data Collection: We only collect name, phone number, and email for appointment booking.
  • Health Records: We do not collect or store health records. All medical data is managed securely by SmartClinix, a HIPAA-compliant telemedicine platform.
  • Security Measures: We use industry-standard security practices to protect personal information

For more details, see our Privacy Policy.

6. Intellectual Property Rights

All content, branding, logos, and website materials are the property of AllergyX and protected under intellectual property laws. You may not copy, reproduce, or distribute our content without written permission.

7. Third-Party Services & Links

Our website may include links to third-party websites (e.g., payment gateways, SmartClinix). We do not control or take responsibility for their privacy policies, security, or service quality.

8. Disclaimer of Warranties

  • Results: AllergyX provides consultations for informational, medical consultation purposes only.
  • No Liability for Technical Issues: We are not responsible for service interruptions, website errors, or third-party platform issues.
  • Use at Your Own Risk: By using AllergyX, you acknowledge that telehealth services come with certain limitations compared to in-person consultations.

9. Limitation of Liability

To the maximum extent permitted by law, AllergyX is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

10. Indemnification

By using our services, you agree to indemnify and hold AllergyX harmless from any claims, damages, or legal fees arising from your use of our platform.

11. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of our services after updates means you accept the new terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📍 Address: 10175 Fortune Pkwy, Suite 302, Jacksonville, FL 32256, USA
📧 Email: info@allergyx.us
📞 Phone: +1 (888) 666-2042